"The team was one of the nicest I have had the pleasure of working with. The level of detail was like nothing I have ever seen before. They were always one step ahead of us, ready with vehicles, and prepared at the tours’ departure points. They have a policy of openness which was really refreshing. If there was a problem, they just came straight out with it and told me, so I was aware. In one word – AMAZING."

"I wanted to take a moment to recognize the outstanding work accomplished by the whole IMS team. From our journey to Salzburg, to the Majestic Train ride, to the Spanish Riding School, Nadja led the Austrian team’s success with calm, organized approach. Your guides were wonderful in bringing these amazing destinations to life for Kawasaki guests. I greatly appreciate Nadja’s detail, willingness to meet with us regularly, and overall wonderful hospitality she demonstrates. Our final evening in Budapest was a “big operation” for sure, and it was led so wonderfully by Linda. Her attention to detail in building an amazing show was noted both by our team and the Kawasaki lead. Most of the time our team has to be very involved for the event to proceed in the “Kawasaki Way”. In Budapest, the organization and leadership shown by Linda meant that we all could relax, enjoy the show, and even eat dinner! You don’t know how rare that is these days. Thanks as well to Eva for attending our event and handing me a glass of wine when I needed it the most. I appreciated her presence and support! Thank you, Michael, and I am very genuine in saying that I wish all my European programs were with IMS… know that I hope to return soon and work with your incredible teams again."

"You were all amazing. Honestly, I don't know what I would have done without you. Not only did all the elements you organised run like absolute clockwork but you were the most wonderful support and comfort to me personally. I will always try to sell the benefits to anyone I work with, of working with a local team like you and from this experience I will continue to rave about this amazing DMC I know in Vienna. Thank you, thank you, thank you for everything. You did the most exceptional job and were an absolute pleasure to work with."